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A Credit Card is a payment method with an assigned credit limit that provides the holder with an interest free grace period. This period varies according to the time between the purchase date and the date on which the purchase is charged to the relevant Cash Current Account. The transaction is paid for in the month following the purchase, on a previously established date.

BFA Credit Cards are international cards linked to the VISA network and are accepted in over 200 countries throughout the World.

BFA Credit Cards can be used to carry out transactions in any currency.

You can cancel your Credit Card by contacting the BFA cards hotline on +244 222 638 990, or the customer service at the Interbank Service Company (EMIS) calling +244 222 64 18 40 or +244 222 64 18 49, available 24 hours per day, or by visiting any BFA Branch.

In case of loss or misappropriation, you should contact us immediately through our BFA Cards hotline on +244 222 638 990 or go to any BFA Branch.

In case of loss or misappropriation, you should contact us immediately through our BFA cards hotline on +244 222 638 990, or the customer service at the Interbank Service Company (EMIS) calling +244 222 64 18 40 or +244 222 64 18 49, available 24 hours per day, or by visiting any BFA Branch.

If you hold a personalized card, go to the Branch where you opened your account in order to obtain a new card. If your card is not personalized, you may go to any BFA Branch and obtain your new card immediately.

You should advise your intent at any Branch at least 60 days prior to the expiry date of the card.

A new PIN requires a new card to be issued. You should contact any BFA Branch in order to request the issuance of a new card.

Yes, when a card is renewed (Credit or Debit) the PIN remains unchanged.

In these cases, you should request replacement of the relevant card (Debit or Credit) by submitting a formal request to any BFA Branch.

Transactions are always debited in the currency of the account to order the card in question is associated.